How can I fix Character Encoding fail in Accessibility Check for a document I'm not supposed to change text/fonts in?
Hello!
In Acrobat Pro, upon Auto-Tagging the document and then running the Accessibility Check, my document was flagged for failing character encoding, specific to only one character in the entire document.
This is happening only with one symbol, a symbol for square root (or the 'radical' math symbol).
In the Accessibility Checker, when then clicking on 'Word 1' to try to fix, I have no 'Fix' option. All I can select are 'Skip Rule' (this strikes me as not great for accessibility, as everything else has passed each criterion).
Neither Explain selection, nor any Googling, has helped me come up with a way to pass this character encoding issue.
I am conducting this check on someone else's already-completed and submitted PDF, so I technically am not supposed to re-type/re-form the actual text or even fonts in editing mode (I also know it's not a font issue, as the font is used elsewhere in the document; for some reason, the character symbol itself is at issue).
In the Tags panel, when I isolate the container and find the character therein, it appears as a black-box with a question mark inside, rather than the square-root symbol it should be.
In another document with a very similar issue, the same failure happens, but here, I can see the square-root symbol in the Tags panel showing as an L with a line through it ("Ł") instead of the math symbol it should be. It also reads as "Ł" in the Content panel in the second document.
Is there any way to pass this check via the Tags or Content panels? Any other workarounds or advice to pass this check without re-typing/forming the author's submission?
Thank you!!