u/ArtyomJerry

Hello Reddit community,

I am making this post because I am trapped in a nightmare technical loop with Roblox Support, and I need to bring human attention to how automated AI moderation is failing veteran players.

The Coordinated Raid (Violation of Anti-Harassment Principles):
I am a mature content creator with a completely clean 4-year record on Roblox—never received a single warning or strike before. Recently, a toxic group of haters organized a malicious, targeted stream-snipe raid on my live broadcast. They severely harassed me and instigated a targeted provocation. According to fundamental safety rules (like Reddit Rule 1 and Rule 3 against bullying and instigating harassment), no system should be used as a weapon against a user. However, the automated Roblox AI blindly flagged my defensive reaction to this live abuse, completely failing to understand the context of the harassment.

Management Approval & Technical Glitch:
Roblox Senior Management has already investigated this matter, looked at the raid context, and explicitly acknowledged that the restriction was a false positive caused by a server-side error. Furthermore, their engineering logs confirmed my profile is stuck in a corrupted database "Ghost State" (Error 529). Just recently, their backend glitched further under the hood, incorrectly pulling a dead archival ticket from months ago and mixing up my account data.

The Support Loop:
Even though senior leadership approved the recovery, line-level support keep automatically closing my new technical tickets with generic 6-month rule templates. Front-line staff simply do not have the administrative rights or database access to overwrite a corrupted user table state, yet the automated system refuses to route my case to actual live engineers.

I do not need a standard policy appeal—my innocence and 4-year clean record are established. I strictly need a live Customer Service Supervisor or a DevOps Engineer to manually switch back to Active.

Please upvote this so a human community manager can see this database lock and escalate it to the engineering desk. Thank you!

Hello Reddit community,

I am making this post to bring urgent attention to a severe technical loop issue with the Roblox support infrastructure that is holding my veteran account banned.

The Incident & My 4-Year Clean Record:
Recently, my veteran account was hit with an unfair platform-wide termination due to a broken AI moderation script. I am a mature, responsible player—I have been playing on Roblox for 4 straight years without receiving a single warning, ban, or strike on my record. This was a single, isolated incident where I was maliciously targeted by stream-snipers. A toxic group of haters organized a raid on my live stream, severely harassed me, and set up a coordinated provocation. The automated AI blindly flagged my defensive reaction, completely failing to understand the live context.

The Backend Glitch & Management Confirmation:
Roblox Senior Management has already investigated this specific case, explicitly acknowledged that this is a critical server-side architecture error, and confirmed that my account is trapped in a corrupted database "Ghost State" (Error 529). Due to this backend synchronization failure, the system is glitching under the hood—reviving old dead archival tickets from months ago and mixing up my main account data with my alternative accounts.

The Problem with Support:
Even though senior leadership approved the case and acknowledged the server-side failure under an Account Manager's review, line-level moderation bots keep automatically closing my current technical tickets using standard 6-month rule templates. Front-line staff simply do not have the administrative tools or high-level database access required to manually overwrite a corrupted user table state.

I do not need a standard policy appeal my innocence is already confirmed by management. I strictly need a live Customer Service Manager or a Database Engineer to the manually switch my profile back to Active.

Upvote this so Roblox community staff can finally pass this corrupted data loop to the engineering team. Thank you!

Artyom,

Content creator