LinkedIn permanently restricted my new account after failed Persona identity verification — support won’t explain the specific violation
I recently created a new LinkedIn account using my real identity. Shortly after creating it, I was logged out and asked to verify my identity through Persona.
I completed the identity verification process multiple times using valid government ID, but the verification kept failing without giving me a clear reason. After several attempts, LinkedIn temporarily blocked me from trying again. I waited 24 hours before attempting recovery again, but the verification still did not work.
While trying to regain access, I also tried signing in on my iPhone using “Sign in with Apple.” I believe this may have accidentally created a second LinkedIn account or duplicate account, which may have caused further confusion with the recovery process.
I contacted LinkedIn support, and they responded by saying that my account violated the LinkedIn User Agreement and Professional Community Policies. However, they did not identify the specific violation, policy, action, content, or behavior that caused the restriction. The account was brand new, and I had not posted content, messaged anyone, used automation, impersonated anyone, or intentionally violated any rules.
From my perspective, the restriction appears to have been triggered during the account recovery and identity verification process, possibly because of repeated failed Persona verification attempts or the accidental Apple sign-in duplicate. I have asked LinkedIn for a manual review and for the specific reason my account was restricted, but so far I have only received a generic response.
Has anyone experienced this before? Is there any effective way to escalate a LinkedIn account restriction when Persona verification fails and support refuses to explain the exact violation? Also, can an accidental duplicate account created through Sign in with Apple trigger a permanent restriction?
Any advice would be appreciated.