I want to cancel my account
I haven't used coursera in months and it just renewed the payment two days ago. I wanted to contact customer service to see if they would refund me the money for this month instead of canceling it literally a month from now. Its clear as day that I haven't used it or made progress since the site tracks every move you make.
I asked the chat bot "How does a customer contact customer service?"
the response: "I'm sorry I am uncertain that I have the correct answer. Can you try and rephrase your question?"
There is no other way to rephrase that ask its direct, to the point...
How do I contact customer service?