Didn’t think I’d be posting something like this, but here we are.
One of the most stressful parts of our wedding ended up being our stylist/florist, which honestly caught me off guard because everything felt fine during planning. Although some were already questionable like we were quoted an extra ₱10,000 for a very simple cake table draping… on a very small table. That alone already threw me off. But anyway, we had our final meeting, finalized everything (guest count, layout, etc), paid in full (over half a million pesos), and thought we were done.
Then literally one day before the wedding, we were suddenly told that the tent couldn’t accommodate our number of guests anymore. Even though this had already been finalized a month before and during our final meeting the week prior. At that point, what are you even supposed to do.
On the actual day, MORNING OF, because of the wind, parts of the setup had to be simplified. We went along with it because we were told that was the only option at that point. we didn’t really have a choice bec they suggested to simplify. So ok.
Given that the setup ended up being scaled down from what we originally planned (and paid for), we honestly thought there would be some adjustment or at least some consideration on the added costs. But that wasn’t the case.
What really made it worse was the communication after.
We got a long message from the owner explaining the charges, but instead of addressing the timing or the changes, everything was being justified and pushed back on us. Like we should have “known” better.
We were even told something along the lines of “we thought you were kind and appreciative,” which was just… very unnecessary and unprofessional when you’re raising valid concerns.
There was also a breakdown of a much bigger amount, then saying they’re only charging part of it (which honestly just felt like pressure more than anything else). Then we were given a deadline to settle.
We were being made to feel like we were the problem for even asking.
And what stood out to me was that this was coming directly from the owner. So you kind of get a sense of how things are handled overall.
The tone of the replies just felt unnecessarily defensive and could have been handled a lot better. It didn’t feel like anyone was actually owning anything. Just defending and pointing back at us.
At the end of the day, it didn’t feel like a conversation. It felt like we were just being told why everything was somehow our fault.
And for something we had already finalized and fully paid for, that just didn’t sit right.
When that’s the kind of response you get, you already know what kind of experience you’re dealing with.
We ended up just settling because we didn’t want to drag it anymore, but honestly, this was one of the most stressful parts of the whole wedding. And considering how much we paid, the final setup also felt underwhelming compared to what we originally planned.
This is just our experience, but it really didn’t sit right with us.
Just sharing in case it helps anyone:
-don’t assume “final” really means final
-double check capacity/logistics even if already confirmed
ask what happens if plans change (especially weather)
- really pay attention to how vendors communicate when things go wrong. That matters more than anything
Wedding was still beautiful, but yeah… this part definitely left a bad taste.