u/AussiInNZ

It’s a 4 bedroom home, built in 1972 and very very well maintained. Fire and Police say no suspicious circumstances, probably a heater owned by the tenant that was turned off on the unit but still powered from the wall.

The house is a total loss, I have just started to work with the insurers and realise that “I do not know what I do not know.l

What are my rights?

What are the traps?

What advice do you have for me?

Do consultants on how to deal with insurers exist? If. yes then who are they?

Any advice would be gratefully received.

Yes I am insured through a broker using AMP with Vero as the underwriter

It’s a 4 bedroom home, built in 1972 and very very well maintained. Fire and Police say no suspicious circumstances, probably a heater that was turned off on the unit but still powered from the wall.

The house is a total loss, I have just started to work with the insurers and realise that I do not know what I do not know.

What are my rights?

What are the traps?

What advice do you have for me?

Do consultants on how to deal with insurers exist? If. yes then who are they?

Any advice would be gratefully received.