u/BRS1337

iDraw HSE A3 - Cant adjust it

I bought the iDraw HSE A3 a few days ago. But I can’t even manage to draw smooth circles. Also, there’s a slight cracking sound coming from the rear axle (you can hear it in the video). Please help me :(

I’m using Inkscape with the following settings

Basic Setup
Pen height UP %: 60
Pen height DOWN %: 30

Movement Speeds
Writing/Drawing speed %: 35
Pen-up movement speed %: 60
Acceleration: Standard
Use constant speed when pen is down: off

Pen Timing
Pen raising speed: Maximum
Pen lowering speed: Standard
Delay: 0

Advanced:
Plot optimization: Least; Only connect adjoining paths
Motor Resolution: ~2870 DPI (Slightly smoother)

This is AxiDraw Control version 3.9.5.
Your AxiDraw Control software is up to date.
Your AxiDraw has firmware version 3.0.2.
Your firmware is up to date; no updates are available.

Additional system information:
3.11.6 (main, Oct. 3, 2023, 09:16:16) [GCC UCRT 13.2.0 64-bit (AMD64)]
Voltage readout: 821 (~24.67 V).
Current setpoint: 371 (~0.68 A

u/BRS1337 — 6 days ago