u/BabyExisting6698

Hi, My contract was paused due to client's payemnt issues. The cleint contacted the support and I received a message from upwork that the contract is reactivated. But when I checked my contract history it is still saying the contract is paused. That said my upwork tracker is also not showing any active contracts.

Whats going on here? Is this a technical issue?
I have contacted the upwork support But I am in a little hurry as the work has to be done.

As this is my first client I would like some help from this community. Thanks

https://preview.redd.it/tk798kzw4b1h1.png?width=1160&format=png&auto=webp&s=012f5fe2a5a8ea016acadd416c46be7aaaaef4e3

https://preview.redd.it/o6dcpohx3b1h1.png?width=858&format=png&auto=webp&s=d7a9a8e573eda5d065305febb6293300def0359e

This is my first freelancing at Upwork. The work is a little bit new for me. As a Virtual assistant, I have to first understand how the work will be done (the client has provided me with the notes and excel sheets). Should I losg that time too in the Upwork tracker