u/Background_Media2702

Hi everyone,

I’m looking for some help understanding a situation with my VA records and rating history.

I was previously awarded a 70% service-connected disability rating, but after a discharge-related issue, my record was changed to Chapter 17 status due to an OTH determination.

Since then, I was able to get my discharge upgraded and I submitted new claims. As a result, I was recently awarded 10% service connection, while some additional conditions were denied.

However, I’m confused because:

• My previous 70% service-connected conditions no longer appear in the VA app or website
• My benefits letter showed the 70% rating until around April of this year, but now only reflects the new 10% rating
• The previously service-connected conditions seem to have disappeared from my current VA profile and are not showing as active ratings

I’m trying to understand what happened and how to address it. Specifically:

• Does Chapter 17 status affect or override previously established service connection?
• Is it normal for prior ratings to disappear after a discharge upgrade and new claim decision?
• Should I contact VHA, VBA, or submit a request for correction/review?
• What would be the best way to restore or clarify my prior 70% conditions?

Any guidance from anyone familiar with similar VA transitions would be greatly appreciated.

Thank you.