Product support specialist
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**1. PERSONALIA**
* Age: **28**
* Education: **Bachelor's**
* Work experience : **4 years industry**
* Civil status: **single**
* Dependent people/children: **0**
**2. EMPLOYER PROFILE**
* Sector/Industry: **Energy Technology**
* Amount of employees: **150000**
* Multinational? **Yes**
**3. CONTRACT & CONDITIONS**
* Current job title: **Product Support Specialist**
* Job description: **Supporting installers remotely and possibly on site in the aftersales phase during installation, maintenance and troubleshooting. Another part of the job is organising training sessions with installers to learn how you use our products**
* Seniority: **1 year within Company**
* Official hours/week : **38**
* Average real hours/week incl. overtime: **40 (sometimes when travelling this might be higher)**
* Shiftwork or 9 to 5 (flexible?): **Flexible**
* On-call duty: **NO**
* Vacation days/year: **33**
**4. SALARY**
* Gross salary/month: **€4,250**
* Net salary/month: **€2,907** (including net compensation, excluding bonusses)
* Netto compensation: **270**
* Car/bike/... or mobility budget: **Electric Company car + charging Card**
* 13th month (full? partial?): **full**
* Meal vouchers: **€8/day**
* Ecocheques: **250**
* Group insurance: **Yes**
* Other insurances: **Hospitalization insurance + additional dental plan**
* Other benefits (bonuses, stocks options, ... ): **stock options 30% discount, CAO 3% of yearly salary, performance bonus of 10% of yearly salary, cafetariaplan**
**5. MOBILITY**
* City/region of work: **Brussels**
* Distance home-work: **100km**
* How do you commute? **Car**
* How is the travel home-work compensated: **NA**
* Telework days/week: **3-4**
**6. OTHER**
* How easily can you plan a day off: **pretty easily of there arent events planned on this day**
* Is your job stressful? **Sometimes when there is a high priority issue, i'm basically the SPOC**
* Responsible for personnel (reports): **no**
I feel like this package is pretty good, work life balance is respected within our team and we have multiple offices throughout the country which are closer to me. When i have To be in Brussels/Holland for multiple days i can book a hotel which is Nice.