I want to validate an idea before writing a single line of code — honest feedback welcome
The problem I'm solving:
Most small businesses (restaurants, clinics, agencies, construction firms, 10–30 employees) have zero written processes. When someone new joins, the owner explains everything from scratch. When someone quits, that knowledge walks out the door. The result: inconsistent service, repeated mistakes, and the owner stuck in the weeds forever.
What I'm building:
You speak or record any process, “here's how we onboard a new waiter," and it automatically turns into a step-by-step SOP, assigns the relevant tasks to your team, and tracks whether they actually completed it.
Voice, video, PDF, or typed input. Structured doc out in 60 seconds.
Why now:
Scribe just hit a $1.3B valuation doing a version of this, but they're screen capture only (useless for physical businesses like restaurants or clinics), going upmarket (Fortune 500), and start at $18K/year. Trainual starts at $249/mo. There's no affordable, voice-first option for a 15-person business.
What I'm doing before building:
Running 20 discovery interviews with SMB owners this week before writing any code.
Honest questions for this thread:
- Does the voice-to-SOP angle feel like a real differentiator or a gimmick?
- Would a restaurant/clinic owner actually change their behaviour and use this, or just default back to WhatsApp?
- What would make you immediately distrust a tool like this?
Not pitching anything. Just trying to stress-test the idea