u/BeneficialAnt6344

Mail Guardian is a an AI powered Mod Mail Assistant that goes above and beyond.

App Can be found here (Waiting to be published)

For Developers you can view the repo here - Github Repo
Our Research Doc can be found here

Mail Guardian is able to assist in many scenarios to make sure you're community is running safe and PM you depending on the threshold you set. However Mail Guardian will override it's own rules when a possible life threatening or self harm condition or any other severe condition warrants the behavior and will PM you anyways.

We ran over 2,400 simulated tests that were created by using real reddit scenarios for different subs to see how our agent would perform. (33 / 33) self harm cases were immediately followed with a response that offered resources and would alert the Mods right away.

Ex 1

Replying to Self Harm

For any cases that involve bullying or harassment our agent will automatically compile evidence to help you take action while alerting you right away.

Evidence of Harrassment

Mail Guardian is also capable of helping people with the common question of "Can I post this?" - it will give the user accurate information based on your rules, your AutoMod rules, and recently deleted posts. A Member can even paste a snippet of what they plan on posting and Mail Guardian will let them know how they can enhance it to better fit your subreddit.

For any mail in a foreign language, Mail Guardian will automatically respond in their native language and leave you a transcript of the entire conversation if you enable the option within the settings menu.

Every Mod Mail will automatically have a corresponding internal mail created by Mail Guardian with the reasoning process of the Agent on all of its responses, so you get complete transparency as to what's going on and why the decisions were made.

You can use Mail Guardian to do a user scan by pressing the Member Scan button from the menu, enter their username and hit scan and the report will be delivered to your Mod Mail.

User Scan

User Scan 2

Mail Guardian will automatically nudge somebody that if they have not responded within 6 hours, if no response is received it will automatically archive the item.

As a moderator for each of the mod mail internal items created for each situation. You can type in the -rep command to have Mail Guardian generated a report of the user attached to the mod mail for you, or you can -archive which will have Mail Guardian dispatch a farewell we are now archiving this mail message to the recipient.

Are you worried about the Costs? We aren't new to making highly efficient agentic workflows, during our research we accumulated the token usage and costs for roughly 2,000 messages the cost was $2.

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Don't want to receive PMs? - No worries, set up your availability through the menu.

Get your Snooze On!

Credits to u/fsv for his repos that gave us an idea of what we can work with and u/llamageddon1 for their Reddit & Karma Explained posts and quite a few more that we reference when someone has low karma and would be unable to post! Including the official Reddiquette!

We hope that Mail Guardian will be able help keep communities going safe and strong! Thank you!