u/Berttie

Hi,

Interested how you pay commission for the following type of staff. We have customer account managers who deal with only the following

Run rate (laptops, desktops, 365 licenses, etc)
Renewals (internet connections, 3rd party software)

This small team is non technical and are not involved with new logo, managed service contract renewal, larger projects or server or network sales.

They are also reactive, responding to requests from customers rather than generating new sales from current customers.

We are a UK MSP..

thanks in advance