Am I going to get into trouble for this?
I recently got a job in a UK supermarket. Today an elderly lady came up to me asking for help with shopping. She asked for help at the self checkout. I asked if her she wanted a bag, she said no. I assumed she had one with her. After it seemed like she was going to struggle. She then wanted a bag, so I gave her one, but I never charged. I’m not trained on any tills or any of it yet, just on the floor. I didn’t realise it could be an issue until I came home. I don’t know if anyone knows or saw, but I am worried I’ll get into trouble if they do. I didn’t think it would be a big deal and assumed it would be ok, since she was old and confused and I didn’t want to see her struggle, but it seems they take it very seriously. I know I probably should have mentioned the cost at the time, but I wasn’t thinking.