Battery charge keeps dropping below reserve levels I set?
I've called this problem in at least once, and it doesn't seem to be resolved in spite of the numerous calibrations performed remotely by Technical Support. I've got a Gen 4 system with 2 10 kwh batteries installed in December. I have my battery reserve set at 27% and the battery shutoff set at 7% to allow for the system to restart. So far, no major power outages, but on RARE consecutive overcast days the solar production is barely 10 Kwh per day, ergo there's an obvious battery drain overnight. At least twice now the battery level has been at 23 to 24%. I'm only concerned about this if there is a prolonged evening outage and the battery would continue to drain past the levels I've set. Anyone else encountering this? Other than this, my system is delivering as expected.