Maybe fewer calls is the point
I used to think making someone answer a question before booking a call was bad.
Like, maybe they’ll leave. Maybe it adds friction.
But honestly, maybe that’s fine.
If one or two basic questions make someone disappear, they probably weren’t that serious anyway.
The better calls seem to come from people who can explain the problem at least a little.
Fewer calls. Less guessing. Better conversations.
I’m starting to think that’s the trade I actually want.