Trying to finish our log copies today and our basket of scripts is empty, everything is filed. However it still shows 1 needs to be scanned in.
Is there a way to figure out which script is missing? How do we find it without any info about it?
HELP our printer that usually prints out the RXPD paperwork, physically broke this morning and we don’t know how to reroute the paperwork to print at another location. Everything else has been re-routed but not the RXPD.
Tried restarting the pad itself as well as the register, keeps showing as closed terminal. The other debit reader works. Any idea how to fix?
I just got switched from part time to full time in the system and was wonder how much PTO I will get compared to PPTO? TYIA
I put in a couple hours of ppto for tomorrow so I can leave for a graduation ceremony. I selected to use my ppto which I have more than enough of. I’m just confused why it’s showing as pending? I didn’t think we needed approval to use ppto.. I have done it before where I put in ppto and it automatically approves because that’s what ppto is for. Is this no longer the case?
A couple of weeks ago all of our handheld devices updated and had to reset/reinstall some apps automatically. All of the devices updated fine but one. It restarted and turns on fine but does not have any of the pharmacy apps on it. (See images for example)
Has anybody else had this happen or know of a way to fix it?
I made a post last week about my outcomes MTM troubles and since then I have tried called the support line but I’m not sure what prompts I’m supposed to be pressing for the password change. I’ve gotten that I should be pressing 2 for clinical services but there’s no prompts for outcomes MTM assistance?
So a few months ago we had somebody come in and get all of the new hires including myself set up with outcomes. I was never shown how to use it except to log in the very first time. So after a month I lost access to log in, and now when I’m trying to reset the password it’s telling me to call (800)677-8525 for password reset assistance. However when I call, there are no prompts for a password reset and no mention of MTM… help?