GSave + UNO Digital Bank "under maintenance" for MONTHS — anyone else locked out too?
Hi everyone, I need help and want to know if I'm the only one going through this.
I placed a time deposit through GCash's GSave feature and chose UNO Digital Bank as the partner. Before my maturity date, I suddenly couldn't open UNO or GSave anymore. All I get is the "UNO is currently down / temporarily undergoing maintenance" message.
My maturity date has already passed, and it's still the same message. It's been like this for months, and I check almost daily, so it's not a one-off glitch.
Has anyone else experienced this? Were you able to withdraw or get your funds back? Did GCash or UNO support give you any real update or timeline? I'd also appreciate advice on where to escalate, such as the BSP consumer channels or PDIC, if support keeps giving the same canned replies.