u/BrainDrain93

Quick question for those involved in the operational side of things in private practices. If a new patient calls when reception is busy or closed, do you feel those opportunities are mostly captured well, or do some get lost? In terms of potential lost revenue, I imagine even a small number could add up over time.

Interested in how different people handle this operationally.

If a new patient calls when reception is busy or closed, do you feel those opportunities are mostly captured well, or do some get lost? In terms of potential lost revenue, I imagine even a small number could add up over time.

Interested in how different people handle this operationally.