Dependent looking for help with getting ID card after sponsor retires
For context: my spouse and I are divorcing and there are dual civilian protective orders in place and court ordering him to maintain insurance for myself and child. He’s retiring at the end of June and demanding through his lawyer that I have to go in person with him to update DEERS and get the updated ID card. His attorney said it’s fine to be escorted by a member of his chain of command, which I am not comfortable with. It’s not safe and I’m not about to violate a court order.
That brings me to my question: what are the alternatives to going with him in person?
I’ve been told that he can request a card through the online portal (??) or complete forms online for me to complete at the office on my own. I’m looking for clarification about the process so I can determine how to proceed. Thanks.