Summit One Vanderbilt 9:30 PM slot instead of sunset, what to do?
We’re a group of 5 visiting NYC for the first time over Memorial Day weekend, and Summit One was one of our main planned highlights. We booked SUMMIT One Vanderbilt tickets through a third-party site (TicketEx) for this upcoming Saturday (May 23), and selected an “evening entry” specifically because we wanted the sunset → night skyline experience.
We just received our confirmed entry time and it’s 9:30 PM. This completely removes the sunset portion we planned for. We’re a group of 5 visiting NYC for the first time over Memorial Day weekend, so this was one of our main planned highlights.
Questions: Is there any realistic way to get the slot moved earlier? Has anyone had success with TicketEx customer support changes or refunds?
If we keep the 9:30 PM slot, what’s the best way to adjust the rest of the itinerary so we still get a good sunset experience elsewhere (Brooklyn Bridge, DUMBO, etc.)?
Would you consider this a major downgrade or still worth going at night?
Any advice from locals or people who’ve done Summit would really help. Thank you!