Something I don't think gets talked about enough: the problems we solve that our clients never fully see.
I had two deals running simultaneously recently that reminded me of this.
First client, we'll call him Bob, was selling a home that needed a new HVAC. I negotiated the buyers into splitting the replacement cost 50/50. Bob walked away without eating the full repair bill.
Second client, we'll call him Jake, was buying a home that needed both a roof and an HVAC. The sellers had insurance, but the deductible alone was going to be a significant hit. I pushed them to cover it anyway, along with the HVAC. Jake closed with a new roof and a new HVAC, fully on the seller's dime. Plus $8500 in concessions.
Both deals closed. Both clients moved on without knowing just how close things came to going sideways.
That's the job. The best outcome for a client is when they never have to feel the stress you absorbed to get them there.
Fellow agents, I'd love to hear a recent win. What's a deal where your client had no idea how hard you were working behind the scenes?