How can I do an SMP/E JCL maintenance inquiry if I only know the product name?
Last week at work, I was introduced on how the IMS guys here inquiry about any possible existing maintenance (PTF, APAR, ...) for installed software. I have no documentation. I searched the internet for references and found some.
What the guys are doing is not what I would have imagined. They do a Receive JCL toward IBM using a PTF id, zone ID and/or FMID they already know is needed for a specific product name. They had inquiry IBM's site to find that out. And they browsed some CSI file to find out the rest of the info.
However, I want to know how to do an SMP/E JCL inquiry about any possible maintenance if the only thing you know is the product name.
There are no single CSI file. There are tons of CSI files arranged per products. So unless you know which CSI file is used for any maintenance of any specific product name, you are screwed. That is why I thought of inquiring only with the product name but I cannot find the proper information/documentation on how to do this.
The only JCL I have is the one the guys were using and is set up to do a Receive, using a specific CSI library and instream data to have IBM sending us the package.
What they are doing is similar to do reverse engineering but I want to do it the proper way: tell me if there any kind of maintenance to do on any specific product and then from there, I can start <guessing> which CSI library is related to THEN do a Receive.
P.S.: I once tried to manually consult some of their Web tools like the maintenance matrix on IBM site but winded up on an out of date matrix for one software, Also their PTF finder using product name was not even recognizing the product names I was giving it.