So our toilet is blocking again for the third time this year and has has exploded into the backyard. Just got told the line to the mains has needed replacing for years and may take a week to complete.
No toilet for a week...
How the hell is a family of 4 supposed to go a week with no toilet? Are we to be expected to pay full rent? This keeps happening and it's such a pain to use our little camping toilet and take it to a toilet disposal site every day.
Anyone know any laws I can cite to get them to provide a porta potty or discount our rent or just anything because this really sucks.
Edit, thankyou so much for the quick replies. Now we know it must be (arranged to be fixed) in 24hrs and where to escalate the matter if this continues, we can start being firmer with our rea and also at what point to escalate.
Hopefully this sh*tty situation is a bit more bearable this time...
Edit edit, armed with the knowledge that this was not acceptable we were able to push the rea to a quick resolution. The toilet has been temporarily fixed and the replacement line is being fitted tomorrow!
Thankyou all so much for the advice it was so good to know what is fair in this situation!