u/BugLessMind_X

I run a small remodeling crew. Just had a $8,400 invoice go 90 days past due. Client stopped replying to calls and texts. I know small claims is an option but it's a week of my life I don't have.

What do you actually do when this happens? Do you send formal demand letters? Use a collection agency? Just eat the loss?

Also — do you use any software to text customers when their job is done? I'm spending way too much time on "is it done yet?" calls.

Like you guys are buildings products right like you have your been in a place in which you don't know what to build at what do ppl want