u/Business_Article5656

holy crap do i have a bone to pick with the BMW Dallas service center. my X3 had a check engine light pop up, took it into BMW on Lemmon and they said i needed new spark plugs and coils which is under warranty. they also talked me into doing my brake pads while i was there. upon getting my car back, i was not walked through what was done, no video, trunk cover totally broken, etc.

ONE MONTH later, the car started driving funny - i refused to go back to BMW Dallas so i made the trek to BMW Sewell Plano - come to find out, BMW Dallas NEVER reported my car being worked on!!!

has anyone else had this experience? if anything, feel like this is a warning that your car is not being taken care of like they say it is....