u/C4pt4inCh4os

Has anyone else got their Valentino Thermal Katana broken?
I got mine yesterday and the light won't turn on, there is just sound. And yes, I charged it for the last 12 hours.

I already contacted the support. I am just curious if I just had bad luck or if there are more that arrived falty. So this is one of the rare cases where "not mine" is actually helpful.

Update: Even if it looks like it's fully locked into place, press it against the edge of the table one more time. At least that solved my problem.