
Confused about why this service exists -- The Hersch Group
I'm very naive about things related to Medicare but have a parent who will soon qualify. I have seen fliers from different groups, including this one, The Hersch Group.
Since Medicare is run by the government, why would we not just go forward with working directly with Medicare? (e.g., contact through Medicare's website: www.medicare.gov ) I don't understand why these intermediaries exist and they seem like a scam to me. I'd like to understand as much of this as I can now before my parent hits the point of need and before they end up in some confusion getting into some shenanigans with a less than reputable group.
I tried to contact medicare directly and they said they couldn't confirm any group as good/bad, and were unable to examine the links I sent them because of the nature of their system.
Help!?
My partner is a librarian and says they have several elderly patrons who also deal with these kinds of companies but also didn't know anything about it.