Questions raised on Innovaccer layoffs
“The Long Term Vision”
The company had its 3rd layoff in 4 years which clearly shows that the company does not have a single long vision.
“The AI transformation”
The company’s products do not function well and are under scrutiny in US courts. There are two lawsuits that shows that clients have been botched millions of dollars.
https://completeaitraining.com/news/commonspirit-health-sues-innovaccer-over-failed-32m-data/
“Sudden Layoffs”
The layoffs were sudden and analysts haven’t been part of the transition to the AI platform. On 15th May, sources said employees were locked out of systems after the email at 7:30 AM IST.
If the company had a long term approach, then they should have transitioned employees through the process by healthy means and given them 3-6 months time to transition. A more healthier approach would be to train existing employees in AI roles and grow them with the company.
“The Panic”
After talking to the 20% employees who stayed back in the department which was impacted the most, they mentioned that the team is hugely understaffed and the employees do not have AI assistance yet.
The panic has grown because of sudden layoffs without a proper transition leading to no knowledge of certain processes or systems.
Finally, the questions that everyone is asking is:
-> If the company is facing challenges with basic operations in projects, how are they projecting themselves as AI ready?
-> Are clients trusting the AI tools of Innovaccer after having bad experience with their data engineering tools?
-> Is the company’s leadership not able to decide the next steps based on their previous trend of hire and fire culture?