ERPNext Sales Order Issue
Hello all,
Just a few days ago, we updated ERPNext V15 to the latest version, and by the following Monday I had three sales reps extremely frustrated with the new changes.
Previously, under Sales Orders, ERPNext behaved as follows:
- Orange/Red dot in the Item Code section = unfulfilled/not fully fulfilled
- Green dot in the Item Code section = fulfilled (fully delivered via Delivery Note)
What ERPNext appears to do now:
- Orange/Red/Green dots indicate stock levels instead of fulfillment status.
For Quotations, this would make perfect sense. However, for Sales Orders, this change has created a major workflow issue for us.
Our inside sales team regularly filters through Sales Orders and relies heavily on those status dots to quickly identify what still needs to be fulfilled. Now, we have to manually cross-check both the “Delivered” section and the quantity fields to confirm fulfillment status, which significantly slows things down.
I reached out to ERPNext/Frappe support, and they stated that this is how it has “always” functioned. However, we use this software every day, and we are quite confident this behavior changed after the update.
Has anyone else run into this issue? Is there a setting, customization, or piece of code that could restore the old functionality? I’d appreciate any guidance before I ask our IT person to start digging into it.
Thank you,