So I work at a computer repair shop and had a laptop that I was told we were swapping the fans and heatsink on. Laptop is an Asus Strix Scar 18. Found out it uses liquid metal, which I've never dealt with before. Took the old heatsink off, wiped the liquid metal off of the cpu and GPU, and reapplied following a yt vid. Got everything back together and the laptop would hang on the Asus logo. Wouldn't go to bios. Unplugged literally everything except the keyboard, screen, and 1 or 2 other essentials. Nothing. Tried holding the power button for 20 secs to reset. It did the rapid blinking indicating the reset but didn't fix anything. Let it sit for 30 mins in case it was rly long memory training, swapped ram around
Well eventually I took the heatsink off and saw 1 or 2 tiny drops of liquid metal on the board. 1.5 hrs later, I had wiped down the entire PCB because I kept finding liquid metal in places super far from where it was applied and I couldn't even see it, I would just see it smear and have no clue where it was hiding. After this it booted up fine, passes all diagnostics, etc. Customer comes back next day with it stuck on Asus logo again after turning it off overnight. It had our protection plan so we just gave his money back this time and recycled it. Im trying to fix it again to use it but this time wiping down the PCB didn't work. I've wiped everything down with 91% alchahol and a q-tip, cleaned even in between the crack between the GPU die and the yellow see through barrier around it, I've laid the board upright and trickled alchahol down every inch of it as a wash to push liquid metal out anywhere I can't see it, still nothing. Still hangs on the Asus logo
The manufacturer warranty is expired by less than a month and it feels like BS cause apparently this is a KNOWN issue and Asus isn't taking action. Do I have any hope of revivng this