u/ChapterSevenSeeds

Help with StarTech-based rack mount issues

Help with StarTech-based rack mount issues

Hey folks, I recently came into possession of some server-rack hardware. After trying to assemble things to the best of my abilities, I've reached a point where I think it would be best to hear from experts before I spend any more time on it 😛

Hardware

Issue

I installed the rack rails as per the instructions. However, after setting the DS4243 and the Silverstone on said rails, the ears of the DS4243 and the Silverstone do not sit flush against the frame posts. This is because the mount ears and screws of the rails protrude outwards a tad. With the typical screws and mount posts that come with this rack frame, the screws are not long enough to bridge the gap between the ears' holes and the mount posts to secure the chassis in place.

Here is an image of the rail mount

https://preview.redd.it/t14mzo7djl1h1.png?width=1440&format=png&auto=webp&s=5b1559008dabac8685a0cb69f2fd6f72f63545fc

Here is an image with the ear gap circled in red

https://preview.redd.it/3mfl1tznjl1h1.png?width=689&format=png&auto=webp&s=830de835c3a5e81c29f822d2407f2387d61847bb

Questions

Is it normal for there to be a gap? If so, what is typically done to secure the chassis in place to keep it from sliding? I will say that the fit of the chassis into the rails is rather tight so, I don't think I'd ever worry about it sliding out without some serious force.

If it is not normal for there to be a gap, what am I missing? Did I buy some bad rails? Or do I need some less universal rails? Any help on this is much appreciated.

Thanks!

reddit.com
u/ChapterSevenSeeds — 6 days ago