
Unlimited plan is de facto hard locked 500Gb plan
Today I ran over the limit assuming my 500Gb 'fair use' limit was already reset (I started on 5th September, it was a fair assumption). It looks like it would be tomorrow. Anyways...
Turns out after 500Gb they not simply 'slow down' your connection. It is a complete total 'no internet access' lockout.
Sucks big time 👎
You should remove 'unlimited' from the plan name.
Edit: when I say ‘no internet access’ that means no access at all. Not 128kbps throttle.
Edit 2: if I am such a burden to the network, why do you sell an “unlimited” plan with hard 500Gb limit, that can be used within 5 hours on 5G speeds? That’s 0.69% of full speed per month.
Edit 3: look at the picture yourself, does it even feel legal to you?
Anyway, my point is - I'd rather buy 500Gb plan with clear rules, not having to rely on what someone "thinks" is "too much" data.