u/CheesecakeNo9783

Purchase Sync Issues to Apple & Fandango?

I did a Fanflix redemption this evening for the Warner Bros. sci-fi package, but for some reasons the movies did not sync to the Apple TV app after redeeming in Movies Anywhere. I tried the account disconnection & reconnection, but now I've lost the library entire in iTunes so I can only see purchases made directly there even though in both systems they show connected. Out of curiosity, I went and looked at my library connection in Fandango and it also did not sync my redemptions there, though curiously when I lookin Google Play and Prime Libraries it did.

Anyone else seeing a similar issue? Or know of a possible fix?

EDIT: Just got an MA response to my support ticket and they acknowledged there is an Apple porting issue at present. No timetable on a fix but at least appears to be a known issue.

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u/CheesecakeNo9783 — 3 days ago