u/Chemical-Pair4038

▲ 15 r/RepTime

TrustyTime/Andrew: what proof do you want to see for “3 months, no watch, no refund”?

I got trashed the last time I posted, so let me ask this plainly:

What do people here want to see as proof?

The issue is simple:

  • I paid for a watch
  • about 3 months ago I was told it could not be obtained
  • I then expected a refund
  • now I am being told it can be gotten
  • I still have no watch
  • I still have no refund

So before I post again, tell me what evidence people actually want to see so this does not just turn into more pile-on bullshit.

Do you want:

  • payment receipt
  • order confirmation
  • emails/messages saying the watch could not be obtained
  • emails/messages later saying it can now be obtained
  • messages asking for refund
  • messages showing no refund was sent
  • full timeline screenshots

I am asking because last time people acted like I should just be believed or disbelieved based on vibe.

This time I am happy to post the receipts and timeline.
I just want to know what this sub considers enough proof for:

paid → could not get watch → 3 months pass → now says can get it → still no watch, still no refund

reddit.com
u/Chemical-Pair4038 — 4 hours ago

I want to share my experience with Andrew at TrustyTime so others know what they may be dealing with.

Months ago I ordered:

  • Calatrava 5226G SS/LE C-Grey HKF MY9015 Mod (PP0467B)
  • Calatrava 5296G SS/LE White/Blue ZF 1:1 MY9015 Mod (PP0312B)
  • Master Ultra Thin Moonphase SS/LE Silver Z+F A925 (JL210B)

On the Master Ultra Thin Moonphase, I had asked for a specific version. The first one they had apparently did not even pass their own QC, so I had to wait for another.

They then had problems getting the 5296, so I requested a refund on that watch.

Eventually I received the two remaining watches. They were shipped from New Jersey, which surprised me. I had no idea Andrew had a U.S. location or stock point.

When the watches arrived, the quality was terrible. In my opinion, the overall look and feel were worse than DHgate-level watches.

The biggest joke was the 5226 strap: it broke while I was putting the watch on.

Then came the refund issue. I emailed about the refund and got a reply saying I had used the wrong email, that the address I used was only for QC, and that I needed to contact a different email. I then emailed that address and got a reply saying that address was for sales and that I should use the other one — the same QC email I had started with.

So I was sent in a circle.

At that point, there is really no meaningful recourse except posting publicly and warning others.

This was my experience:

  • long delays
  • QC issues
  • item availability problems
  • refund runaround
  • very poor quality on arrival
  • strap failure immediately out of the box

Posting this so others can factor it into their decision before sending money.

https://preview.redd.it/pdzhq2l1jbyg1.jpg?width=4284&format=pjpg&auto=webp&s=a0be3875a7bf55f68e08027c501fb227dbae3827

reddit.com
u/Chemical-Pair4038 — 1 month ago