u/Classic_Topic_8562

Hi, my tickets are showing up in my account, but I'm not sure if they're under our names because I haven't received any emails about ticket personalization. Under "Full Mother's Pass," there's one ticket under my name and one under my partner's. We have a hotel package; I don't know if that affects the personalization. Also, in my account, under "Sauna Tickets," there's a green code that says "REQUEST ID." What does that mean?