Duplicate PAN issue – Aadhaar linked to one PAN, bank linked to another
Need advice regarding duplicate PAN issue for my mother.
We recently realized that my mother has 2 PAN cards. The older/original PAN is the one linked in all bank records, but Aadhaar is linked to the newer/duplicate PAN.
She is a homemaker and does not file IT returns or have investments. After my father passed away, she deposited a small amount of cash into the bank, and when she visited the AO office to sort out the PAN issue, the officer started questioning that transaction and indirectly demanding a brib* instead of helping.
The online PAN correction/cancellation process is also not working because Aadhaar is already linked to the newer PAN.
What would be the best way to resolve this legally and safely?
- Can we surrender/cancel the old PAN and update the new PAN in bank records instead?
- Or is it better to keep the old PAN active since it is already linked to banks?
- Has anyone handled a similar situation recently?
Any guidance would really help. Thanks.