Real Time Feed and Early Buses
I’ve used RTD on four of the last five days, and on three of those occasions, I did not know where my bus was, because RTD’s entire real-time tracking system had gone down.
This would not be so much of an issue if RTD did not routinely run buses early. On two of these occasions, my bus arrived several minutes early, meaning I would have missed the bus if I had attempted to follow the posted schedule and if I had not, by chance, happened to show up several minutes early to the bus stop on those days.
I’m a big transit advocate and I use transit frequently in Denver despite owning a car, but this makes me hesitate to use it more as it greatly increases the odds that I miss my bus (which might only run every 30-60 minutes).
In a time of great concern and consternation on declining ridership, can RTD please prioritize fixing these basic, low-cost issues which are crucial to the ridership experience?