u/CommitteeUpset2834

I came to Italy from Ireland and decided to try the carbonara at Si.Manzella restaurant (Trapani, Italy). I found a hair in my meal. When I politely brought it to the staff’s attention, instead of apologising or offering a solution, they accused me of putting it there myself. The hair was clearly long and appeared to belong to a woman, making the accusation even more unacceptable. It was an extremely disappointing experience, especially as a visitor.

Also they said I m not able to go back home if I am gonna share my experience on any social platforms. Also they blocked any new reviews from google map https://maps.app.goo.gl/j1qVz672ANkvPBPTA?g_st=ic