u/Common_Training4748

I bought the brawlpass 2 days ago and didn´t recieve anything. I went to ´help and support´ and turns out I need to show a google play receipt, wich I didn´t get. My only proof is that they charged me 11 euros on my bank app. I sent a pic of my bank acc and all they told me was they want the GPA purchase thingie. What am I supposed to do?