Coming up on 6 months as an advisor, what should I ask for?
So i got hired into a service advisor role at an independant transmission shop. 10 years in dealership SALES+Finance experience. B.S. in business management.
I've been here just about six months. When I got hired I asked for $25/hr and he gave me $28. now that i have some experience i was thinking I'd ask for closer to industry standard pay. One thing to note is everyone here is basically salary, its an hourly wage but we all work 8:30-5 M-F. There is me, my manager/owner that has been training me, and 4 excellent technicians. owner/manager is also a very good master level tech, and will jump in for difficult diags. we do all work except alignments and wheels/tires. we rebuild a lot of transmissions and turn down most regular mainenance jobs unless its for a customer we know and like. I am responsible for all the regular advisor stuff, plus ordering and returning all parts and all scheduling and answering the phone.
My manager doesnt try to push any repairs or maintenance stuff that customers dont need, and has stressed to me how important it is to advise people on what they need, only after dealing with what their original concern is. He is completely un-worried about money, doesnt try to get extra work, and his reputation in the community is perfect. we have other shops refer stuff to us all the time. if we find out through diag that its not the trans and is actually something the refering shop does, we send them back to have the work done there. He's a super solid guy who explains things to me thoroughly, and works with my schedule since i am a single dad. sorry for the wall of text. its a great shop, and i really like it here, the hours are good. how much of a raise, if any at all, should i ask for?