

Qui est-elle ?
Vue en Haute-Savoie. Elle était coincée dans une baignoire, je l’ai remise dehors. Je n’ai pas réussi à l’identifier clairement.


Vue en Haute-Savoie. Elle était coincée dans une baignoire, je l’ai remise dehors. Je n’ai pas réussi à l’identifier clairement.
My issue looks very similar to what has been reported in https://www.reddit.com/r/aws/comments/1unt2hh/surprise_charge_of_564_after_months_of_0_usage/ by u/AyoPierre.
On June 30th, my credit card was charged $533 from "aws.amazon.co". Usually AWS payments come from "AWS EMEA" in my case. There is no invoice reference in this transaction. This happened a few days after AWS announced they were implementing electronic invoicing in my country.
I have an invoice of $0 for this period and it is marked as WAIVED. In fact I have 2 invoices dated July 1st for the period of June 1st to June 30th. They have the same invoice number, both with an amount of $0, and one of them being marked as "Reversed".
I don't have any invoices between January and May of this year.
I have opened a support ticket 10 days ago and it has not been assigned yet.
Is there any way to escalate this credit card charge issue?