u/ConallB99

[4 YoE, Technical Operations Analyst, System Administrator, Ireland]

Hi everyone,

I’m looking for specific feedback on whether my CV is positioned well for Level 3 IT Support / Systems Administrator roles. I’m trying to move away from it reading like a basic service desk CV and make sure it properly reflects the more technical work I’ve been doing around endpoint management, automation, application control, vulnerability remediation and infrastructure support.

The roles I’m targeting are mainly Systems Administrator, Level 3 Support Engineer, EUC Engineer, Modern Workplace Engineer, Endpoint Engineer, or Infrastructure Support Analyst roles.

I’m based in Ireland and mainly applying locally, but I’m open to hybrid or remote roles where available. I’m not looking to relocate at the moment.

My current challenge is making sure my experience sounds senior enough without overstating it. I have around four years of IT experience across service desk, desktop support, legal, healthcare, transport and financial industries. Recently I’ve worked on things like Intune and Autopilot provisioning, AD and Entra ID administration, WDAC/AppLocker, Jira automation, vulnerability remediation, Microsoft 365 support, switch configuration, and helping incorporate macOS into a corporate environment.

I’ve removed personal details before posting. Any honest feedback would be appreciated, especially from people working in sysadmin, EUC, modern workplace or infrastructure roles.

Thanks in advance

https://preview.redd.it/czoh1uwd3cbh1.jpg?width=828&format=pjpg&auto=webp&s=3b4ece298fc8186bae02a3a0792a31e18e5a4ed8

https://preview.redd.it/sabktswd3cbh1.jpg?width=828&format=pjpg&auto=webp&s=c94de4322b4fefba2786eae96a20e44e7fcc704f

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u/ConallB99 — 22 hours ago