u/Conscious-Elephant75

Hi all,

I’m considering a role at Macquarie Group in Banking and Financial Services, specifically in dispute resolution / case management.

Keen to hear from anyone who has worked in BFS or similar teams like complaints, risk, compliance, lending, operations or remediation.

- Main things I’m curious about:

- Culture and management style

- Workload and pressure

- Hybrid/WFH flexibility

- Direct customer contact

- Internal mobility into other teams

- Whether bonuses are meaningful in non-front-office roles

Any red flags

I know it depends on the team, but I’d appreciate any honest experiences.

Merci.