u/Conscious_Tooth_8486

https://preview.redd.it/q9bizeyfepjh1.png?width=563&format=png&auto=webp&s=7a9d32facb0f4c7d9200e128f2b58f371b8bf4a6

I received a permanent ban from the trading and auction house in *The Wild West*; I suspect this is because of cross-trading, even though I have never actually cross-traded. I acquired all my items using in-game currency. I had previously submitted support tickets regarding this without realizing the cross-trading issue, but I hadn't explicitly clarified this point. Subsequently, I was kicked from the Discord server, leaving me with no way to explain my situation. The rule is clearly stated in the image I provided: "Engaging in commerce of in-game items or currency for objects outside the scope of *The Wild West* and vice versa." I never did anything of the sort; I merely asked questions. I wasn't even aware that cross-trading was prohibited, though that ultimately doesn't change the fact that I never used any out-of-game payment methods. This situation is really upsetting me, and I want an admin to see this and help me as soon as possible.

I received a permanent ban in Wild West without having actually done anything; they claim it was for cross-trading, but I never cross-traded or bought anything with real money—I only ever talked about it. Is that really grounds for a permanent ban? I’ve been dealing with this situation for years; I’ve submitted numerous tickets but never received a response—in fact, I even got kicked from their Discord servers. It’s really disheartening that the game I’ve put so much effort into is so indifferent.