u/Consistent_Gur_1977 — reddlx

Hi everyone,

I’m facing an issue with my Background Check (BGC) details after receiving a TCS Digital offer, and I’m not sure how to proceed.

During the interview process, my application form wasn’t updated with my latest work experience. Instead, it still reflected my previous year’s (2025 NQT) application details.

However, during document verification, I did submit my current organization’s Letter of Appointment (LOA) along with 3 months of payslips. I currently have around 7 months of work experience, and this is also correctly mentioned in my offer letter.

Now, after accepting the offer, while filling out the BGC details, my experience is showing as “No experience”, and the section is not editable. I’m worried this might cause a mismatch during verification.

Has anyone faced a similar issue?

How can I get this corrected or updated?

Any help or suggestions would be really appreciated. Thanks in advance! 🙏

I am currently working in an organization with 7 months of experience and have recently accepted the offer for the TCS Digital role. However, I have not yet received the survey mail. When I reached out to the Xplore support team, I was informed that I need to provide my resignation letter and last working day details.

At this point, I am uncertain about the timeline for receiving the joining letter. I am concerned about resigning immediately without clarity, as the onboarding process may take several months.

Could anyone please guide me on how to proceed in this situation? Should I wait until I receive further confirmation regarding the joining date before submitting my resignation?

Like, what should I do?

Please let me know your thoughts on this...