does anyone deal with the cheap moov and madimack pumps?
Let me be clear, I am not a hayward or pentair dealer. I'm just a buy once cry once pool cleaner who likes reliable stuff that lasts for years. I have owned my cleaning business for 3 years and I am not licensed for plumbing and electrical work. I do repair, rebuild, and replace tons of pumps and filters for people i am close to though.
moov and madimack are the cheapo brands that supply houses are raving about. Have y'all noticed any issues with them? Type your issues in the comments. I sure have on both brands. A madimack inverflo on my route has a non functional touch screen just days after install and takes forever to prime compared to the worn out 14 year old intelliflo 1 pump that was there before.
A moov vs pump that was freshly installed on a job I'm at takes forever to turn on and off because you have to hold the lock/unlock button for 3 seconds to start and stop the pump. This could be dangerous in the need to stop the pump in an emergency if the circuit breaker or switch isn't near the pump. There is also no obvious start/stop button like the brand name pumps. That could also be dangerous for an inexperienced person who needs to stop their pump quickly. Especially since people don't know where the breaker or switch is for their pump half the time. On top of that moov claims to use ai to make an efficient run schedule as well as increasing speed when the ai detects restriction in the lines. This is bad because this can cause faster wear and tear on the plumbing and equipment, or hide flow issues and dirty filters. This is with me working with this pump for 2 days since 5/19/26. I'm writing this on 5/21/26.
Techs are also installing these madimack and moov pumps with a bare cord unshielded without conduit. Even if the insulation is rated for outdoor use and uv exposure, Animals could chew the wiring, or chemicals and sunlight could damage this cord and cause an electrical short or fire because of no pvc or flex conduit surrounding the wiring. This isn't the pump makers fault at all, but its a bad idea for the install techs to not use conduit for a thin cord running 120-240 volts.
The supplied power cords with these pumps appears thin. I'd guess 14 gauge wiring which may be enough depending on the pump models amp draw, but bigger conductors are always better. Especially on 1000 dollar plus pieces of equipment.
With the moov pump, I'm uneasy that a cheap pump from China that has ai software. Seeing the blatant mistakes and misinformation ai does all of the time, This seems like a bad thing on pools that cost north of $100k. Just my opinion, but if this tech was good, the big brands would have done something like this on the consumer pumps years ago.
If there are pool owners and airbnb owners reading this, please don't buy these pumps even if the warranty is good. They are too new to know if they can even last 5 years or be safe. Haywards and Pentairs are expensive but they can run for 10 or 20 years if they are cared for and water chemistry is good on the lsi index. If they break before then, every single part is completely serviceable and replaceable. even a 10 dollar gasket can be acquired and replaced in a teenage hayward or pentair pump. I Have multiple pentair intelliflo 1 pumps on my route that are high school and near college age on original parts. I also have 2 speed hayward tristar pumps that had their first rebuild and motor replacement after 10 and 12 years