How do you guys handle "window shoppers" and people asking for free estimates just to ghost you?
Hey everyone,
I’ve been talking to a few local service businesses lately, and a common frustration keeps coming up: people calling in, asking a million questions for a free estimate, and then completely ghosting after you spend time putting it together.
For those of you who have been in the game for a while, how do you weed out the time-wasters from serious clients early on?
- Do you charge a trip/diagnostic fee that goes towards the final bill?
- Do you give a rough ballpark estimate over the phone before driving out?
- Or do you just accept it as part of doing business?
Would love to hear how you protect your time without losing potential good jobs. Thanks!