u/CraftIntelligent8776

Hi, everybody I am quite in a dire situation right now. I'd like to ask a question because we have our Windows Server 2016 Server as a VM in proxmox and the problem is that after the Windows Boot Loading Screen its just black screen, no login page. We can still access the other VMs like FileServer and such but only this. Is there a way to fix this or have somebody encountered this? Is there a way to copy the files there to a USB because we really need the database for our daily operation. The previous IT's did not set a backup or snapshots of the VM or database. Thank you