How do I take advantage of my company's resources to learn?
I just started as an L1 help desk analyst at an MSP. Its not glamarous. The pay is really low and the majority of the tickets I'm assigned end up being silly problems.
BUT, my company is very insistent on upskilling their employees internally. As a result, we can essentially experiment with anything we have and use provided it doesn't incur a substantial cost (and this is really generous, our CEO has no issue spending lots of money on us so that we learn) and it doesn't result in downtime for us or our clients. In fact, we're encouraged to do so if it leads to making things more efficient or easier.
I think this is an incredible opportunity to learn things very quickly while I can, however it is incredibly overwhelming trying to figure out where to even start. My company does so much with so many different tools across basically every domain in the field. I'm blessed that I can get hands-on learning in a real business environment in almost anything I want and yet I'm struggling to figure out where I should even go with that.
I've been trying to think of some side projects I can do with certain things like making automations with the Graph API, maybe play around with VMware and use small VMs as subnet routers for tunneling. But I just end up chickening out in case I break something.
How do I figure out where to start?
edit: also we can take recycled client hardware home, considered bringing 3-4 desktop PCs home to use for a homelab